Nutrition Queensland Privacy Policy.
Effective Date: 1.1.23
Last Updated: 25.2.25
Mindset Investing Pty Ltd / Nutrition Queensland is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with us. By using our website and services, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We may collect personal information from you when you:
- Visit our website
- Subscribe to our newsletter
- Make a purchase
- Participate in surveys, promotions, or consultations
- Contact us via email, phone, or social media
The types of personal information we may collect include:
Name
Address
Email address
Phone number
Payment information (processed securely via third-party payment providers)
Health-related information (with your explicit consent)
2. Personal and Financial Details
We do not store credit or debit card numbers. Payments are processed securely via third-party providers (e.g., Stripe, PayPal).
We will never sell or share your financial details with third parties, except:
If legally required
To prevent fraud or reduce credit risk
If we sell or transfer our business assets
3. Information We Collect Automatically
When you visit our website, we may collect:
- Website traffic data (e.g., pages visited, time spent on site)
- IP address and location (if enabled)
- Device information (browser type, operating system)
This data helps us improve website performance and user experience.
4. Use of Cookies and Third-Party Tracking
We use cookies to:
Analyse website traffic
Personalise your browsing experience
Improve marketing efforts
You can manage or disable cookies in your browser settings.
We may also use third-party tools like Google Analytics and Facebook Pixel to track visitor behaviour. These services may collect and store data outside of Australia.
For more information on how to opt out, visit:
5. How We Use Your Information
We use the information we collect to:
Provide and improve our services
Process transactions securely
Send updates, newsletters, and promotional offers (with your consent)
Respond to customer inquiries
Conduct market research
You may opt out of marketing emails anytime by clicking the "unsubscribe" link in our emails.
6. Storing and Protecting Your Personal Data
We take reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.
Data Storage: Information is stored on secure servers with restricted access.
Retention Period: We retain personal data only as long as necessary for business and legal purposes.
Data Transmission: While we use SSL encryption for security, transmitting data online carries risks.
7. Disclosure of Your Information
We may share personal information in the following situations:
With trusted service providers (e.g., payment processors, IT support)
To comply with legal obligations (e.g., responding to court orders)
If our business is sold, merged, or acquired
We do not sell or rent your personal information to third parties for marketing purposes.
8. International Data Transfers
Some of our third-party providers may store data in the United States, Europe, or other jurisdictions. We ensure that all data transfers comply with applicable privacy laws, such as the Australian Privacy Act 1988 and GDPR (if applicable).
9. Your Rights and Choices
Under Australian Privacy Law and GDPR (if applicable), you have the right to:
Access, update, or correct your personal information
Request data deletion (except where legally required to retain it)
Withdraw consent for marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To make a request, contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party sites. These websites have their own privacy policies, and we are not responsible for their practices. Please review their policies before providing any personal information.
11. Refund and Returns Policy (If Applicable)
If you purchase a digital product or service, refunds may be subject to specific terms outlined in our Terms & Conditions. Please contact us for more information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please check regularly for updates.
13. Contact Us
For any privacy-related inquiries, you can contact us:
Email: [email protected]
Address: Cannan Street South Townsville QLD 4810
Phone: 0449 185 816
